TERMS & CONDITIONS
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Please read the following terms and conditions
carefully before registering, accessing, browsing, downloading or using the
site. By accessing or using the site or by availing the service, you agree to
be bound by these terms and conditions set forth below including any additional
guidelines and future modifications. If at any time you do not agree to these
terms and conditions or do not wish to be bound by these terms and conditions,
you may not access or use the site and immediately terminate your use of the
services.
Your
Agreement to these Terms and Conditions of Service
The Terms and Conditions (as may be amended from
time to time, the "Agreement “is a legal contract between you,
an individual customer, member, user, or beneficiary of this service of at
least 18 years of age ("You"), and MY RECHARGE SOLUTION .having its registered office at IMDAD NAGAR,MALEGAON,MAHARASHTRA
423203. MY RECHARGE SOLUTION is a platform owned by the owner of the
website WWW.MYRECHARGESOLUTION.COM MY
RECHARGE SOLUTION mobile application, MY RECHARGE SOLUTION WAP site
(Collectively referred to as "MY RECHARGE SOLUTION") hence all the
rights, benefits, liabilities & obligations under the following terms &
conditions shall accrue to the benefit of MY RECHARGE SOLUTION. (together with
its subsidiaries and other affiliates, "us", "we", "MY
RECHARGE SOLUTION" or "MY RECHARGE SOLUTION"), regarding Your
use of our prepaid mobile/DTH recharge purchasing services (known as
"Service") to purchase prepaid mobile/DTH recharge (known as
"Recharge") and related Services. The www.MY RECHARGE SOLUTION.in
website (known as the "Site") and Service is subject to your
compliance with the terms and conditions set forth below including all
exhibits. MY RECHARGE SOLUTION reserves the right, at its sole discretion, to
revise, add or delete portions of these terms and conditions any time without
further notice. You shall re-visit the "Terms & Conditions" link
from time to time to stay abreast of any changes that the "Site" may
introduce. The services hereunder are offered by MY RECHARGE SOLUTION, located
at: IMDAD NAGAR,MALEGAON,MAHARASHTRA 423203.
ELIGIBILITY
The services are not available to the person under
the age of 14 or anyone previously suspended or removed from the services by MY
RECHARGE SOLUTION. By accepting these Terms & Conditions or by otherwise
using the Services or the Site, you represent that You are at least 18 years of
age and have not been previously suspended or removed from the Services. You
represent and warrant that you have the right, authority, and capacity to enter
this Agreement and to abide by all of the terms and conditions of it. You shall
not impersonate any person or entity or falsely state or otherwise misrepresent
identity, age or affiliation with any person or entity.
COUPON REDEMPTION
Coupon redemption is purely subjected to standard
and specified terms and conditions mentioned by the respective retailer.
Coupons are issued on behalf of the respective retailer.
Hence, any damages, injuries, losses incurred by
the user’s end by using the coupon is not the responsibility of MY RECHARGE
SOLUTION.
BILL PAYMENTS
In order to use the Service, you may need to obtain
access to the World Wide Web, either directly or through devices that access
web-based content, and pay any service fees associated with such access. In
addition, you must have all equipment necessary to make such connection to the
World Wide Web, including a computer and modem or other access device.
MY RECHARGE SOLUTION and/or the MY RECHARGE
SOLUTION Business Partner reserve the right to charge and recover the fees from
the User for availing the Services. These changes shall be effective from the
time they are posted on to the MY RECHARGE SOLUTION Website or over the MY
RECHARGE SOLUTION Business Partner channel through which you are availing the
Service. You are bound by such revisions and should therefore visit the MY
RECHARGE SOLUTION Website or check with the MY RECHARGE SOLUTION Business
Partner channel through which you are availing the Service to review the
current fees from time to time.
In the event that you stop or seek a reversal of
the Payment Instructions as may have been submitted, MY RECHARGE SOLUTION shall
be entitled to charge and recover you and you shall be liable to pay such
charges to the Bill Payment Service as maybe decided by MY RECHARGE SOLUTION.
These charges shall be charged on to your designated Payment Account or in any
other manner as decided by MY RECHARGE SOLUTION. MY RECHARGE SOLUTION offers a
convenient and secure way to make payments towards identified Biller(s) using a
valid Payment Account.
Depending upon the MY RECHARGE SOLUTION Business
Partner through whom the Service is availed by you
(i) the specific features of the Service may differ
(ii) the number of Billers available over the Service can differ
(iii) the type and range of Payment Accounts that can be used to issue a
Payment Instructions can differ and (iv) the modes/devices over which the
Service can be accessed can differ; and
(v) the charges, fees for availing the Service or any aspect of the Service can
differ. Specific details related to these aspects would be available with the MY
RECHARGE SOLUTION Business Partner or the channel over which the Service is
being availed. From time to time, MY RECHARGE SOLUTION, at its sole discretion,
add to or delete from such list of Billers or types of Payment Accounts that
can be used in respect of making payments to a Biller.
In any event (i) the type and range of Payment
Accounts that can be used for making payments may differ for each Biller
depending on Biller specifications
(ii) there may be an additional fees/charge when using certain types of Payment
Accounts in respect of a Biller; and
(iii) the terms upon which a payment can be made to a Biller can differ
depending on whether a Card or a Bank Account is used to issue the Payment
Instruction. Further depending on the specific facilities allowed through an MY
RECHARGE SOLUTION Business Partner, payments to a Biller can be made either
(a) by issuing a Payment Instruction for an online debit/charge to a Payment
Account; or (b) by scheduling an automated debit to a Payment Account; or (c)
by issuing a Payment instruction for an online debit/charge to the MY RECHARGE
SOLUTION wallet.
While using the Bill Payment Service, you agree to:
(a) Provide true, accurate, current and complete
information about yourself ("Registration Data"), Your Payment
Account details ("Payment Data"), Your Biller details ("Biller
Data") and
(b) Maintain and promptly update the Registration
Data, Payment Data and Biller Data to keep it true, accurate, current and
complete. If you provide any information that is untrue, inaccurate, not
current or incomplete, or MY RECHARGE SOLUTION has reasonable grounds to
suspect that such information is untrue, inaccurate, not current or incomplete,
MY RECHARGE SOLUTION has the right to suspend or terminate your account and
refuse any and all current or future use of the Service (or any portion
thereof). The term biller includes telecom operators.
MY RECHARGE SOLUTION assumes no responsibility and
shall incur no liability if it is unable to effect any Payment Instruction(s)
on the Payment Date owing to any one or more of the following circumstances:
- If the
Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid
or delayed.
- If the
Payment Account has insufficient funds/limits to cover for the amount as
mentioned in the Payment Instruction(s)
- If the
funds available in the Payment Account are under any encumbrance or charge
- If your
Bank or the NCC refuses or delays honouring the Payment Instruction(s)
- If
payment is not processed by biller upon receipt.
- Circumstances
beyond the control of MY RECHARGE SOLUTION (including, but not limited to,
fire, flood, natural disasters, bank strikes, power failure, systems
failure like computer or telephone lines breakdown due to an unforeseeable
cause or interference from an outside force) In case the bill payment is
not effected for any reason, you will be intimated about the failed
payment by an e- mail. SUPPORT@ICONINDIA.ORG
PROHIBITED CONDUCT
By using the Services, you agree not to:
- Use the
Services for any purposes other than to Purchase Recharge of Telco’s
and/or to access the Services in accordance with these Terms and
Conditions and as such services are offered by MY RECHARGE SOLUTION.
- Impersonate
any person or entity, falsely claim or otherwise misrepresent an
affiliation with any person or entity, or access the accounts of others
without permission, forge another persons' digital signature, misrepresent
the source, identity, or content of information transmitted via the
Services, perform any other similar fraudulent activity or otherwise
purchase Recharge with what we reasonably believe to be potentially
fraudulent funds.
- Infringe
our or any third party's intellectual property rights, rights of publicity
or privacy.
- Use the
Services if You are under the age of eighteen (18) without a parental
sponsor or in any event use the Services if You are under the age of
fourteen (14) years old even with a parental sponsor and in accordance
with applicable law.
- Post or
transmit any message which is libellous, defamatory or which discloses
private or personal matters concerning any person.
- Post or
transmit any message, data, image or program which is pornographic in
nature.
- Refuse
to cooperate in an investigation or provide confirmation of your identity
or any other information you provide to MY RECHARGE SOLUTION.
- Remove,
circumvent, disable, damage or otherwise interfere with security-related
features of the Services and the Site or features that enforce limitations
on the use of the Services.
- Reverse
engineer, decompile, disassemble or otherwise attempt to discover the
source code of the Services or any part thereof, except and only to the
extent that such prohibition is expressly prohibited by applicable law not
withstanding this limitation.
- Use the
Services in any manner that could damage, disable, overburden, or impair
it, including without limitation, using the Services in an automated
manner.
- Modify,
adapt, translate or create derivative works based upon the Services and
the Site or any part thereof, except and only to the extent that such
prohibition is expressly prohibited by applicable law not withstanding
this limitation.
- Intentionally
interfere with or damage operation of the Services or any other user's
enjoyment of it, by any means, including uploading or otherwise
disseminating viruses, adware, spyware, worms or other malicious code or
file with contaminating or destructive features.
- Use any
robot, spider, other automatic device, or manual process to monitor or
copy the Site without prior written permission.
- Interfere
or disrupt this Site or networks connected to this Site.
- Take
any action that imposes an unreasonably or disproportionately large load
on our infrastructure / network.
- Use any
device, software or routine to bypass the Site's robot exclusion headers,
interfere or attempt to interfere, with the Services.
- Forge
headers or manipulate identifiers or other data in order to disguise the
origin of any content transmitted through our Site or to manipulate your
presence on our Site.
- Sell
the Services, information, or software associated with or derived from it.
- Use the
facilities and capabilities of the Site to conduct any activity or solicit
the performance of any illegal activity or other activity which infringes
the rights of others.
- Breach
this Agreement or any other MY RECHARGE SOLUTION agreement or policy.
- Provide
false, inaccurate or misleading information.
- Use the
Site to collect or obtain personal information, including without
limitation, financial information, about other users of the Site.
- Purchase
Recharge with what MY RECHARGE SOLUTION reasonably believes to be
potentially fraudulent funds.
- Use the
Services in a manner that results in or may result in complaints,
disputes, reversals, chargeback’s, fees, fines, penalties and other
liability to MY RECHARGE SOLUTION, a third party or you.
- Use the
Services in a manner that MY RECHARGE SOLUTION or any payment card network
reasonably believe to be an abuse of the payment card system or a
violation of payment card network rules.
- Take
any action that may cause MY RECHARGE SOLUTION to lose any of the Services
from its service providers, Telco’s, payment processors or other suppliers.
- Send
automated request of any kind to the Site's system without express
permission in advance from MY RECHARGE SOLUTION.
PRIVACY POLICY &
INFORMATION USAGE
We respect your privacy at MY RECHARGE SOLUTION and
value your trust. Kindly read our Privacy Policy carefully for information
related to our collection, use and disclosure of your personal information. The
Privacy Policy is incorporated by reference in this Agreement. Use of the MY
RECHARGE SOLUTION website, WAP site and applications and/or its services
constitutes acceptance of the Privacy Policy. For more information check our
detailed Privacy Policy.
ACCOUNT PASSWORDS AND
REGISTRATION
You agree that the information you provide to MY
RECHARGE SOLUTION on registration and at all other times, including payment,
will be true, accurate, current and complete. You also agree that you will
ensure that this information is kept accurate and up-to-date at all times. If
you have reason to believe that your account is no longer secure (e.g., in the
event of a loss, theft or unauthorized disclosure or use of your account ID,
PIN, Password, or any credit, debit or prepaid cash card number or net banking
login/password, if applicable), then you agree to immediately notify MY
RECHARGE SOLUTION and identify MY RECHARGE SOLUTION from any liabilities that
may arise from the misuse of Your Account.
USERNAMES AND PASSWORD
Your mobile number is a username that will identify
your account and thereby all of your transactions and account related activity
on MY RECHARGE SOLUTION. Each user can choose a valid mobile number which can
be edited later only by sending a request by an e-mail to us.
We encourage you to choose a strong password to
protect your account. We recommend the use of upper and lower-case letters,
inclusion of one or more numerical digits and/or inclusion of special
characters, e.g. @, #, $ etc. It is advised that you do not share your password
with anyone or write it down. Make sure you sign out before leaving a computer
unattended. MY RECHARGE SOLUTION never, under any circumstances, asks for your
account password.
BILLING AND PAYMENT
MY RECHARGE SOLUTION may in future provide a
detailed billing summary in the format of its choice, which may change from
time to time. This summary may be found by logging into your account (if you
have registered and created an account) on the Mobile App & WEB App. All
charges will be automatically placed to your credit card, debit card, prepaid MY
RECHARGE SOLUTION Top-up or net banking account for the amount of Recharge
successfully purchased at the time of purchase. No additional notice or consent
will be required for charging Service use to your credit card, debit card,
prepaid MY RECHARGE SOLUTION Top-up or net banking account. The merchant’s name
“IMDAD NAGAR,MALEGAON,MAHARASHTRA 423203" will appear on your credit card
statement for purchase of Recharge or any additional paid services you may use
from MY RECHARGE SOLUTION.
THIRD PARTY SITES, PRODUCTS
AND SERVICES; LINKS
The Services and/or the Site may include links or
references to other web sites or services solely as a convenience to users
("Reference Sites"). MY RECHARGE SOLUTION does not endorse any such
Reference Sites or the information, materials, products, or services contained
on or accessible through Reference Sites. In addition, your correspondence or
business dealings with, or participation in promotions of, advertisers found on
or through the Services and/or the Site are solely between you and such entity.
Access and use of reference sites, including the information, materials,
products and services on or available through reference sites is solely at your
own risk.
TERMINATION; AGREEMENT
VIOLATIONS
You agree that MY RECHARGE SOLUTION TELESERVICES
PVT LTD, in its sole discretion, for any or no reason, and without penalty, may
suspend or terminate Your account (or any part thereof) or Your use of the
Services and remove and discard all or any part of Your account, Your user
profile, or Your recipient profile, at any time. MY RECHARGE SOLUTION may also
in its sole discretion and at any time discontinue providing access to the
Services, or any part thereof, with or without notice. You agree that any
termination of your access to the Services or any account you may have or
portion thereof may be effected without prior notice, and you agree that MY
RECHARGE SOLUTION will not be liable to you or any third party for any such
termination. Any suspected fraudulent, abusive or illegal activity may be
referred to appropriate law enforcement authorities. These remedies are in
addition to any other remedies MY RECHARGE SOLUTION may have at law or in
equity. Upon termination for any reason, you agree to immediately stop using
the Services.
LIMITATION OF LIABILITY AND
DAMAGES
In no event will MY RECHARGE SOLUTION or its
contractors, agents, licensors, partners or suppliers be liable to you for any
special, indirect, incidental, consequential, punitive, reliance, or exemplary
damages (including without limitation lost business opportunities, lost
revenues, or loss of anticipated profits or any other pecuniary or
non-pecuniary loss or damage of any nature whatsoever) arising out of or
relating to
(i) this agreement,
(ii) the services, the site or any reference site, or
(iii) your use or inability to use the services, the site (including any and
all materials) or any reference sites, even if MY RECHARGE SOLUTION or a MY
RECHARGE SOLUTION authorized representative has been advised of the possibility
of such damages. In no event will MY RECHARGE SOLUTION or any of its
contractors, directors, employees, agents, third party partners, licensors or
suppliers' total liability to You for all damages, liabilities, losses, and
causes of action arising out of or relating to
(i) this Agreement,
(ii) the Services,
(iii) Your use or inability to use the Services or the Site (including any and
all Materials) or any Reference Sites, or
(iv) any other interactions with MY RECHARGE SOLUTION, however caused and
whether arising in contract, tort including negligence, warranty or otherwise,
exceed the amount paid by You, if any, for using the portion of the Services or
the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000),
whichever is less. You acknowledge and agree that MY RECHARGE SOLUTION has
offered its products and services, set its prices, and entered into this
agreement in reliance upon the warranty disclaimers and the limitations of
liability set forth herein, that the warranty disclaimers and the limitations
of liability set forth herein reflect a reasonable and fair allocation of risk
between you and MY RECHARGE SOLUTION, and that the warranty disclaimers and the
limitations of liability set forth herein form an essential basis of the
bargain between you and MY RECHARGE SOLUTION. MY RECHARGE SOLUTION would not be
able to provide the services to you on an economically reasonable basis without
these limitations. Applicable law may not allow the limitation or exclusion of
liability or incidental or consequential damages, so the above limitations or
exclusions may not apply to you. In such cases, MY RECHARGE SOLUTION’S
liability will be limited to the fullest extent permitted by applicable law.
This paragraph shall survive termination of this Agreement.
INDEMNIFICATION
You agree to indemnify, save, and hold MY RECHARGE
SOLUTION, its affiliates, contractors, employees, officers, directors, agents
and its third party suppliers, licensors, and partners harmless from any and
all claims, losses, damages, and liabilities, costs and expenses, including
without limitation legal fees and expenses, arising out of or related to Your
use or misuse of the Services or of the Site, any violation by You of this
Agreement, or any breach of the representations, warranties, and covenants made
by You herein. MY RECHARGE SOLUTION reserves the right, at your expense, to
assume the exclusive defense and control of any matter for which you are
required to indemnify MY RECHARGE SOLUTION, including rights to settle, and You
agree to cooperate with MY RECHARGE SOLUTION’s defense and settlement of these
claims. MY RECHARGE SOLUTION will use reasonable efforts to notify You of any
claim, action, or proceeding brought by a third party that is subject to the
foregoing indemnification upon becoming aware of it. This paragraph shall
survive termination of this Agreement.
DISCLAIMER; NO WARRANTIES
To the fullest extent permissible pursuant to
applicable law, MY RECHARGE SOLUTION and its third-party partners, licensors,
and suppliers disclaim all warranties, statutory, express or implied,
including, but not limited to, implied warranties of merchantability, fitness
for a particular purpose, and non-infringement of proprietary rights. No advice
or information, whether oral or written, obtained by you from MY RECHARGE
SOLUTION or through the services or the site will create any warranty not
expressly stated herein.
You expressly acknowledge that as used in this
section, the term "MY RECHARGE SOLUTION" includes MY RECHARGE
SOLUTION's officers, directors, employees, shareholders, agents, licensors,
subcontractors and affiliated companies. You acknowledge that MY RECHARGE
SOLUTION is a reseller and is not liable for any 3rd party (Telco’s &
suppliers) obligations due to rates, quality, and all other instances, whether
to any such Telco’s subscribers or otherwise. You expressly agree that use of
the services and the site is at your sole risk.
It is your responsibility to evaluate the accuracy,
completeness and usefulness of all opinions, advice, services, merchandise and
other information provided through the site or on the internet generally.
We do not warrant that the service will be
uninterrupted or error-free or that defects in the site will be corrected. The
services and the site and any data, information, third party software,
reference sites, services, or software made available in conjunction with or
through the services and the site are provided on an "as is" and
"as available," "with all faults" basis and without
warranties or representations of any kind either express or implied. MY RECHARGE
SOLUTION, and its third party suppliers, licensors, and partners do not warrant
that the data, MY RECHARGE SOLUTION software, functions, or any other
information offered on or through the services, the site or any reference sites
will be uninterrupted, or free of errors, viruses or other harmful components
and do not warrant that any of the foregoing will be corrected. MY RECHARGE
SOLUTION and its third party suppliers, licensors, and partners do not warrant
or make any representations regarding the use or the results of the use of the
services, the site or any reference sites in terms of correctness, accuracy,
reliability, or otherwise. you understand and agree that you use, access,
download, or otherwise obtain information, materials, or data through the
services, the site or any reference sites at your own discretion and risk and
that you will be solely responsible for any damage to your property (including your
computer system and device) or loss of data that results from the download or
use of such material or data.
We do not authorize anyone to make any warranty on
our behalf and you should not rely on any such statement. This paragraph shall
survive termination of this agreement. In no event will MY RECHARGE SOLUTION be
liable for any incidental, consequential, or indirect damages (including, but
not limited to, damages for loss of profits, business interruption, loss of
programs or information, and the like) arising out of the use of or inability
to use the site.